Frequently Asked Questions

Have questions? We've got answers. If you don't find what you're looking for, feel free to contact us.

Products

What materials are Bedsy bedsheets made from?
Our bedsheets are crafted from 100% pure cotton with a 300+ thread count, ensuring exceptional softness, breathability, and long-lasting durability.

Are your products export quality?
Yes! All Bedsy products are made to export-quality standards, combining premium materials with elegant designs.

How do I care for my Bedsy bedsheets?
We recommend machine washing in cold water on a gentle cycle and tumble drying on low heat. Avoid bleach to preserve the fabric's softness and color.

Orders & Shipping

How long does delivery take?
Orders are typically delivered within 3–5 business days across Pakistan. You will receive a tracking number once your order is dispatched.

Do you offer free shipping?
We offer free shipping all over Pakistan on ALL orders.

Can I track my order?
Yes! Once your order is shipped, you'll receive an email with a tracking link to monitor your delivery.

Returns & Exchanges

What is your return policy?
We accept returns within 7 days of delivery for unused, unwashed items in their original packaging. Please contact us to initiate a return.

How do I exchange a product?
To exchange a product, please reach out to our support team at support@bedsy.com.pk with your order number and the item you'd like to exchange.

Payments

What payment methods do you accept?
We accept cash on delivery (COD), bank transfers, and major debit/credit cards.

Still Have Questions?

Our team is happy to help. Contact us and we'll get back to you within 24 hours on business days.